Network Troubleshooting via techmenu
If the CUBE is physically connected properly, but is not showing connecting in the Cubemc.net interface, you can connect a VGA monitor and USB keyboard to the CUBE to troubleshoot.
You can also use this method to manually set an IP address, gateway, and DNS information.
- Connect a VGA screen to the VGA connection, and attach a USB keyboard to any USB port.
- Once you have a screen and keyboard attached to the CUBE, go ahead and power up the CUBE. After the boot up messages show on screen, the screen will go dark.
- Press "Tab" key, then type "techmenu" (you will not see the characters as you type).
- This will bring up the Techmenu where you can do a network check (make sure you have a network cable connected and connected to your network) This will verify that the unit is working properly.
Here is a link to the detailed Techmenu instructions: http://docs.cubemc.net/InstallGuide/TechMenu.html
Network Diagnostics via USB
To view the current network diagnostics from a CUBE: Unzip the attached USB Diagnostic Tools folder Copy "Manifest.xls" and "netdiag.txt" onto the root of a USB drive Insert USB drive into CUBE Wait about 1-2 minutes Remove USB drive, and insert ...
Set a Static IP address via techmenu
Setting a static IP address via techmenu To set a static IP address on the CUBE using the techmenu, follow these steps: Connect a VGA screen to the VGA connection, and attach a USB keyboard to any USB port. Once you have a screen and keyboard ...
If your CUBE is experiencing a playback or connection issue, here are the initial troubleshooting steps you need to complete before contacting Support: Power must be plugged in. Is the blue light on the from the CUBE on? Is the power cord ...
How do I load a CUBE via USB?
How do I load content locally to the CUBE via USB drive? MOH only To use the CUBE as a USB-loaded device for MOH, follow these steps: Format a USB drive as Fat32 (or delete all existing files and folders from the drive) Copy your audio files to the ...
Can the CUBE connect to a Wifi network?
For connecting a CUBE to a wifi connection, we would recommend that they use an ethernet bridge for this, which is much more reliable than a USB wifi dongle. Some examples of these are: Vonets VAR11N - http://en.vonets.es/products/VAR11N/ Vonets ...