Network Diagnostics via USB
To view the current network diagnostics from a CUBE:
- Unzip the attached USB Diagnostic Tools folder
- Copy "Manifest.xls" and "netdiag.txt" onto the root of a USB drive
- Insert USB drive into CUBE
- Wait about 1-2 minutes
- Remove USB drive, and insert drive into computer
- Open netdiag.txt to view network diagnostics, or send file to support@cubemc.com for review
Netspeak.txt
To have the CUBE speak the network settings from the audio output (which can be heard via headphones, the phone system's On-Hold feature, or speakers if they are connected), include the "netspeak.txt" file on the USB drive.
Related Articles
Network Troubleshooting via techmenu
If the CUBE is physically connected properly, but is not showing connecting in the Cubemc.net interface, you can connect a VGA monitor and USB keyboard to the CUBE to troubleshoot. You can also use this method to manually set an IP address, gateway, ...
Basic Troubleshooting
If your CUBE is experiencing a playback or connection issue, here are some initial troubleshooting steps you should complete before contacting our Support team: 1. The CUBE must be powered - Is the blue light on the front of the CUBE on? - Is the ...
Updating Network Settings via USB
If you are unable to set the network settings via CUBE's techmenu, you can follow these steps to configure the network using a USB drive. Needed Tools USB drive Note that this drive should be formatted as FAT, with Master Boot Record (MBR) as the ...
How do I load content locally to a CUBE via USB drive?
How do I load content locally to the CUBE via USB drive? Format a USB drive as FAT32 (This will delete all existing files and folders from it). Copy your pre-mixed audio file(s) to the root of the drive (not inside any folder). Multiple files are ...
Adjusting the volume using a USB keyboard
Setting Master Output Volume The master volume of audio playback can be changed by temporarily plugging in a standard USB keyboard, and using the top two rows of keys (1 through 0, and Q through P). The row of keys 1 through 0 controls the Channel 1 ...